Coronavirus Aid "Get My Payment" tool now online but not yet stable

The IRS CARES Act aid Get My Payment tool went on online on Wednesday 15 April and has been created for taxpayers who have submitted a 2018 or 2019 tax return but have not included their bank account details to the IRS in the filing. The IRS is using bank account details it has on file to expedite Recovery Rebates to taxpayers eligible for the aid.  The IRS's announcement about the launch of Get My Payment is copied in full below.

Anecdotal evidence suggests Get My Payment has some sort of a glitch that results in many users - both in the U.S. and living abroad - getting a "Cannot Determine Your Eligibility" message.  We expect the system is being overwhelmed.  If you received such a response please try the tool again in a day or so.

Note also that both the Get My Payment and Non-Filers: Enter Information here online tools for arranging the delivery of CARES Act aid payments (the Recovery Rebate) cannot at this time take non-US bank account information.  They also cannot accommodate many non-US phone numbers.  We have written to Treasury and the IRS asking for changes to the tools so they can take both non-US bank accounts and non-US phone numbers. Rep Don Beyer has done so as well.

Please visit our CARES ACT Aid FAQs for more information.

Democrats Abroad Taxation Task Force

 

IRS GET MY PAYMENT TOOL LAUNCH ANNOUNCEMENT -  WEDNESDAY 15 APRIL

Treasury, IRS unveil online application to help with Economic Impact Payments; Get My Payment allows people to provide direct deposit information and gives payment date

WASHINGTON – Working with the Treasury Department, the Internal Revenue Service today unveiled the new Get My Payment with features to let taxpayers check on their Economic Impact Payment date and update direct deposit information.

With an initial round of more than 80 million Economic Impact Payments starting to hit bank accounts over the weekend and throughout this week, this new tool will help address key common questions. Get My Payment will show the projected date when a deposit has been scheduled, similar to the “Where’s My Refund tool” many taxpayers are already familiar with.

Get My Payment also allows people a chance to provide their bank information. People who did not use direct deposit on their last tax return will be able to input information to receive the payment by direct deposit into their bank account, expediting receipt.

Get My Payment will offer people with a quick and easy way to find the status of their payment and, where possible, provide their bank account information if we don’t already have it,” said IRS Commissioner Chuck Rettig. “Our IRS employees have been working non-stop on the Economic Impact Payments to help taxpayers in need. In addition to successfully generating payments to more than 80 million people, IRS teams throughout the country proudly worked long days and weekends to quickly deliver Get My Payment ahead of schedule.”

Get My Payment is updated once daily, usually overnight. The IRS urges taxpayers to only use Get My Payment once a day given the large number of people receiving Economic Impact Payments.

How to use Get My Payment
Available only on IRS.gov, the online application is safe and secure to use. Taxpayers only need a few pieces of information to quickly obtain the status of their payment and, where needed, provide their bank account information. Having a copy of their most recent tax return can help speed the process.

  • For taxpayers to track the status of their payment, this feature will show taxpayers the payment amount, scheduled delivery date by direct deposit or paper check and if a payment hasn’t been scheduled. They will need to enter basic information including:
    • Social Security number
    • Date of birth, and
    • ailing address used on their tax return.
  • Taxpayers needing to add their bank account information to speed receipt of their payment will also need to provide the following additional information:
    • Their Adjusted Gross Income from their most recent tax return submitted, either 2019 or 2018
    • The refund or amount owed from their latest filed tax return
    • Bank account type, account and routing numbers
  • Get My Payment cannot update bank account information after an Economic Impact Payment has been scheduled for delivery. To help protect against potential fraud, the tool also does not allow people to change bank account information already on file with the IRS. 

A Spanish version of Get My Payment is expected in a few weeks.