Coronavirus Aid Debit Cards and Helpline coming

On Monday 18 May the US Treasury announced it would be sending CARES Act aid, known as the Economic Impact Payments, to eligible Americans who have no bank account details on file with the IRS and who file their returns at either Austin, TX or Andover, MA.  Americans abroad who file Form 2555 to claim the Foreign Earned Income Exclusion file their tax returns at the IRS processing center in Andover.

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Democrats Abroad recommends ways for the IRS to expedite CARES Act aid to Americans Abroad

Democrats Abroad has written to Treasury Secretary Mnuchin and IRS Commissioner Rettig yet again to report problems being experienced by Americans abroad accessing coronavirus aid and making recommendations for improvement.  Download our letter here.


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Americans Abroad Guide to CARES Act Aid for Individuals

Democrats Abroad has fielded many hundreds of messages from Americans abroad seeking information about CARES Act aid.  The CARES Act Aid FAQs document developed from those messages is still available at this link. However we will no longer be updating it daily.  When the CARES Act was enacted on 27 March there were many questions unanswered about how the aid would be delivered by the IRS.  A lot of those questions have been resolved, some to our satisfaction and some not.   

We now refer Americans abroad to this Guide to CARES Act Aid for Individuals which we think will be more helpful to those seeking information at this time on aid eligibility and delivery.  

We are hearing that economic impact payments are being delivered into the U.S. accounts of many Americans abroad and others are finding aid checks arriving by post.  Whilst we are pleased to hear that some are receiving much needed support, we will continue to push the IRS for improved access to the aid for those without U.S. bank accounts and those who are still unable to use the Non-Filers and Get My Payment tools.

Democrats Abroad Taxation Task Force

Rep Titus champions Congressional ask for fixes for CARES Act tools for Americans Abroad

The Americans abroad community thanks Rep. Dina Titus (D-NV01) for leading members of Congress on a letter to the federal government asking for system adaptations to ensure Americans abroad can access aid in the Coronavirus Aid, Relief and Economic Security (CARES) Act for which they are eligible.  Download the letter here.

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Democrats Abroad asks the IRS to fix glitches in CARES Act aid resources

Democrats Abroad continues to field hundreds of messages a day from Americans abroad struggling to access CARES Act aid.  The online tools published by the IRS to facilitate and expedite the payment of economic stimulus payments to U.S. citizens suffering financially during the coronovirus pandemic have been undermined by glitches that are barring Americans abroad's access to the aid.

Democrats Abroad has written to the Treasury Secretary and the IRS Commissioner outlining a range of problems - with the Non-Filers: Enter Information Here and Get My Payment tools and other - that are obstructing the flow of aid to Americans abroad.  We have recommended fixes for the glitches and problems and will, in association with our friends in Congress, be chasing them up. 

Click here to download our letter to Secretary Mnuchin and Commissioner Rettig about improving CARES Act aid resources for Americans abroad.

For information about the economic impact/stimulus payments in the CARES Act (Recovery Rebate) see our CARES Act Aid FAQs.

To see the Democrats Abroad 15 April CARES Act aid webinar or the presentation slides click here.

Send comments or questions to [email protected]


Video and Slides from April 15 CARES Act Webinar

Many thanks to everyone who joined our webinar yesterday on the CARES Act and Americans abroad. Thanks also to everyone who donated to support getting out the vote around the world. Every dollar you give supports our work to elect Democrats who will fight to make a better life for ALL Americans. If you haven't had the chance yet to donate and are interested, here's the link to the webinar's donation page.  

Here is a link to the slides:
Note that Democrats Abroad does not provide personal tax advice or recommendations.  We recommend that you engage a qualified, professional tax adviser to address questions related to your personal financial situation.

And here is a video of the webinar:

Coronavirus Aid "Get My Payment" tool now online but not yet stable

The IRS CARES Act aid Get My Payment tool went on online on Wednesday 15 April and has been created for taxpayers who have submitted a 2018 or 2019 tax return but have not included their bank account details to the IRS in the filing. The IRS is using bank account details it has on file to expedite Recovery Rebates to taxpayers eligible for the aid.  The IRS's announcement about the launch of Get My Payment is copied in full below.

Anecdotal evidence suggests Get My Payment has some sort of a glitch that results in many users - both in the U.S. and living abroad - getting a "Cannot Determine Your Eligibility" message.  We expect the system is being overwhelmed.  If you received such a response please try the tool again in a day or so.

Note also that both the Get My Payment and Non-Filers: Enter Information here online tools for arranging the delivery of CARES Act aid payments (the Recovery Rebate) cannot at this time take non-US bank account information.  They also cannot accommodate many non-US phone numbers.  We have written to Treasury and the IRS asking for changes to the tools so they can take both non-US bank accounts and non-US phone numbers. Rep Don Beyer has done so as well.

Please visit our CARES ACT Aid FAQs for more information.

Democrats Abroad Taxation Task Force



Treasury, IRS unveil online application to help with Economic Impact Payments; Get My Payment allows people to provide direct deposit information and gives payment date

WASHINGTON – Working with the Treasury Department, the Internal Revenue Service today unveiled the new Get My Payment with features to let taxpayers check on their Economic Impact Payment date and update direct deposit information.

With an initial round of more than 80 million Economic Impact Payments starting to hit bank accounts over the weekend and throughout this week, this new tool will help address key common questions. Get My Payment will show the projected date when a deposit has been scheduled, similar to the “Where’s My Refund tool” many taxpayers are already familiar with.

Get My Payment also allows people a chance to provide their bank information. People who did not use direct deposit on their last tax return will be able to input information to receive the payment by direct deposit into their bank account, expediting receipt.

Get My Payment will offer people with a quick and easy way to find the status of their payment and, where possible, provide their bank account information if we don’t already have it,” said IRS Commissioner Chuck Rettig. “Our IRS employees have been working non-stop on the Economic Impact Payments to help taxpayers in need. In addition to successfully generating payments to more than 80 million people, IRS teams throughout the country proudly worked long days and weekends to quickly deliver Get My Payment ahead of schedule.”

Get My Payment is updated once daily, usually overnight. The IRS urges taxpayers to only use Get My Payment once a day given the large number of people receiving Economic Impact Payments.

How to use Get My Payment
Available only on, the online application is safe and secure to use. Taxpayers only need a few pieces of information to quickly obtain the status of their payment and, where needed, provide their bank account information. Having a copy of their most recent tax return can help speed the process.

  • For taxpayers to track the status of their payment, this feature will show taxpayers the payment amount, scheduled delivery date by direct deposit or paper check and if a payment hasn’t been scheduled. They will need to enter basic information including:
    • Social Security number
    • Date of birth, and
    • ailing address used on their tax return.
  • Taxpayers needing to add their bank account information to speed receipt of their payment will also need to provide the following additional information:
    • Their Adjusted Gross Income from their most recent tax return submitted, either 2019 or 2018
    • The refund or amount owed from their latest filed tax return
    • Bank account type, account and routing numbers
  • Get My Payment cannot update bank account information after an Economic Impact Payment has been scheduled for delivery. To help protect against potential fraud, the tool also does not allow people to change bank account information already on file with the IRS. 

A Spanish version of Get My Payment is expected in a few weeks.


Rep. Don Beyer (D-VA08) asks IRS to make CARES Act aid tools accessible to Americans abroad

Democrats Abroad thanks Rep. Don Beyer (D-VA08) for writing to the IRS on behalf of the Americans abroad community asking for changes to be made to the IRS' online CARES Act aid tools - Non-Filers-Enter Information Here and Get My Payment - in order to make the accessible to Americans abroad.  Click here to download the letter.

The letter asks the IRS to add a field to the online tools for Americans abroad to submit the numbers for their accounts in their non-US banks and and a field for non-US phone number.

The Get My Payment tool went on online on Wednesday 15 April and anecdotal evidence suggests it has some sort of a glitch that results in many users - both in the U.S. and living abroad - getting a "Cannot Determine Your Eligibility" message.  We expect the system is being overwhelmed.  If you received such a response please try the tool again in a day or so.

Democrats Abroad Taxation Task Force

Democrats Abroad pushes for CARES Act Accessibility for Americans Abroad

Concerned about limitations in the IRS online tools for delivering CARES Act aid, Democrats Abroad has written to Treasury Secretary Mnuchin and IRS Commissioner Rettig asking for a range of changes to improve the accessibility of Coronavirus Aid, Relief and Economic Security (CARES) Act aid for Americans abroad. 

To download our letter click here.

Our most urgent concern relates to the inability of Americans abroad to send their non-US bank account details to the IRS to facilitate the delivery of the CARES Act Recovery Rebate (See our CARES Act Aid FAQs for more information.)  The Non-Filers: Enter Information Here tool makes no accommodation for our local accounts.  We anticipate the Get My Payment online tool, expected to be published by the IRS in the week commencing Monday 13 April, will do the same.  We have asked that the tools be altered urgently so that Americans abroad can enter the details of their accounts in non-US banks and have the Recovery Rebate paid into them by direct deposit. 

But we are also concerned about the difficulty some Federal Student Loan Borrowers will have requesting forbearance for student loan payments and the general weakness we see in Treasury's CARES Act Public Awareness campaign when it comes to communication with Americans abroad.  Our letter includes recommendations related to these matters and others.

Please send questions to [email protected]


IRS tool for non-filers to register for Coronavirus aid is now available

The advice below comes directly from the IRS announcement about its new online tool for non-filers who need to register to receive CARES Act aid (the Recovery Rebate.)  Please let us know how well the tool works for you:  [email protected]

A second tool will be available next week will provide taxpayers with payment delivery date and direct deposit information. We have asked Treasury to ensure the system accommodates non-US bank accounts.  We are looking forward to seeing this tool.


To help millions of people, the Treasury Department and the Internal Revenue Service today launched a new web tool allowing quick registration for Economic Impact Payments for those who don’t normally file a tax return.

The non-filer tool, developed in partnership between the IRS and the Free File Alliance, provides a free and easy option designed for people who don’t have a return filing obligation, including those with too little income to file. The feature is available only on, and users should look for Non-filers: Enter Payment Info Here to take them directly to the tool.

“People who don’t have a return filing obligation can use this tool to give us basic information so they can receive their Economic Impact Payments as soon as possible,” said IRS Commissioner Chuck Rettig. “The IRS and Free File Alliance have been working around the clock to deliver this new tool to help people.”

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